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ssdneeraj112
Community Member

Lost all the connects

Hello Everyone,
I am new here at upwork and I have facing an issue when I had last sign in, I have 70 connects but now today when I sign in again I saw that I have 0 connects and I can't bid on any project so please help and tell what's matter and how i can return my connects.
Is my profile blocked ?

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Neeraj,

 

Thank you for reaching out to us. I would like to clarify that your account is not suspended. I see that you are currently an exclusive agency member, which means that you currently work on Upwork only as part of the agency, and as an exclusive member you do not have a individual Connects balance. Feel free to check this help article for more details.

 

You can find your Connects on your freelancer account under Connects History

 

~ Nikola
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