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tjzepp
Community Member

Manual Name Review

Hi, my name on my bank account is my legal name, but my profile name is T.J.

How do you request a manual name review?

ACCEPTED SOLUTION
AveryO
Community Manager
Community Manager

Hi TJ, 

It looks like you already filed for a name-change request. It may take some time for the name in your Community profile to be updated, but I can confirm that your name-change request has already been approved.


~ Avery
Upwork

View solution in original post

14 REPLIES 14
gaspardjack
Community Member

You must contact Customer Support to request a manual name review:

https://support.upwork.com/hc/en-us/articles/211063768

AveryO
Community Manager
Community Manager

Hi TJ, 

It looks like you already filed for a name-change request. It may take some time for the name in your Community profile to be updated, but I can confirm that your name-change request has already been approved.


~ Avery
Upwork
tjzepp
Community Member

Thanks Avery! Appreciate the follow-up!

bcostain
Community Member

How do I get a manual name review?

nivreddy
Community Member

Hi, 

 

I have a similar name change review that i need. Could someone assist me

 

Regards,

Niveditha

Hi Niveditha,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your name. Thank you.

~ Goran
Upwork

Hello, I have a similar problem.

Hi Sam,

 

Please allow up to 48 hours for our team to review your request. For more information, you can check more information in this help article.

 

Thank you.

~ Aleksandar
Upwork

Hi Aleksander, 

 

If you could please asisst me on the same issue I would appreciate it. 

 

I would like to maintain my account name as it is and verify I am the same account holder as the official name on my bank transfer documents. 

 

Thanks and talk soon, 

Julz 

g_vasilevski
Retired Team Member
Retired Team Member

Hi Julz,

 

One of our team members will reach out to you via ticket and assist you further with your payment method. Thank you.

~ Goran
Upwork
bcostain
Community Member

Trying to contact cutomer support for manual name review.

 

 

BojanS
Community Manager
Community Manager

Hi Bret,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
6e98cdfa
Community Member

Hello - I need a manual name review.  My legal first name is Gennaro but I go by Gerry.  I was directed here by the support article as I cannot seem to open a case myself.

BojanS
Community Manager
Community Manager

Hi Gerry,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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