Dec 4, 2019 03:13:24 AM by Gret K
Hello,
My payment method was removed due to the beneficiary name mismatch. My Upwork name (Gret) is a short variation of my real name, and bank account name, Margreta (Mar-Gret-a). I need to have someone from Upwork to do the manual review the name of my bank account details to verify and authorize to use my bank account.
Thank you.
Dec 4, 2019 03:15:38 AM by Ehtisham B
You can only add the payment method which has the same name on Upwork account as well as on bank account other the account will be suspended.
Dec 4, 2019 03:22:18 AM by Gret K
Hi and thanks for your reply.
I will need customer support to manually review and approve my bank name since this kind of problem scenario is described as a resolvable ussie:
Thanks!
Dec 4, 2019 03:45:34 AM by Goran V
Hi Gret,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.