May 25, 2021 06:02:39 AM by Robert C
I have a contract that started on 5/14. I completed 3 hours of work on it a day or two after that, and I entered that time manually (the contract allowed for that). When I look at the invoice, though, it only shows one hour.
I've gone back to look things over, but I can't figure out why it's reporting 1 hour instead of 3.
Any help?
Thanks,
Robert
Solved! Go to Solution.
May 25, 2021 07:21:35 AM by AleksandarD A
Hi Robert,
I checked and it looks like the client set up a Weekly Payment for the contract. You can check the 'Weekly Payment' section of this help article to learn more about that. As the contract's Weekly Payment is set to be $160 and it started on Friday, 20% of the amount has been invoiced which happens to be equal to 1 hour. The invoice you are looking at is regarding that. The invoice that you are looking for can be found in Reports > Transaction History and Ref ID #383189762.
Thank you.
May 25, 2021 07:21:35 AM by AleksandarD A
Hi Robert,
I checked and it looks like the client set up a Weekly Payment for the contract. You can check the 'Weekly Payment' section of this help article to learn more about that. As the contract's Weekly Payment is set to be $160 and it started on Friday, 20% of the amount has been invoiced which happens to be equal to 1 hour. The invoice you are looking at is regarding that. The invoice that you are looking for can be found in Reports > Transaction History and Ref ID #383189762.
Thank you.
May 25, 2021 08:03:49 AM by Robert C
Thank you! That is very helpful. I was afraid I had misreported my time somehow and would lose money as a result.
Appreicate the help 🙂
Robert