Before I proceed, I wanted to check if you have tried clearing your cache and cookies, or used a different browser to see if the issue persists?
Hi Joanna Marie,
I checked your account and can see that you already have an open ticket for this issue. If you have more information that you would like to share, or have any question about the issue, feel free to post it on the same ticket thread so that the team can assist you further.
Alternatively, you may access your messages through the Upwork Desktop App and reply from there. Or, if you are receiving email notifications for the messages you have received, you should also be able to reply from your email inbox by clicking on the reply button on your email. This will then be sent to your client through the Messages page.
Hello. My messages have failed to load. it keeps saying reload the page, but i am still not able to view the messages. I have cleared cache and tried a new browser, it is still not woring