Apr 13, 2019 12:44:58 PM by Piotr P
Messages not working on Firefox, but working on other browsers. (Was working before)
See image
Apr 13, 2019 01:38:26 PM by Dimitri H
Do you have any firewalls installed, which might could block for FF's access to that part of UW?
Apr 13, 2019 01:43:37 PM by Piotr P
I do not have any firewalls installed. It was working a few days ago.
Apr 13, 2019 02:13:21 PM by Joanne P
Hi Piotr,
Upwork is supports the browsers shared on this help article. Can you please check if you are using the updated version of Firefox? Thanks!
May 17, 2021 04:32:54 PM by Tania C
This is happening to me as from last night. Please can you let me know if you worked out the problem? Thanks!
May 17, 2021 06:41:29 PM by Joanne P
Hi Tania,
I'm sorry to hear that. Could you please provide more information about the error? You can find the list of supported browsers on Upwork in this help article. Could you please try checking if your browser is up-to-date and that you have a stable internet connection?
Feb 7, 2022 07:51:08 AM by Aleksei G
Hi Joanne, i got the same problem with firefox today .. and finally i found what to change but i think the explonation could be more understandable for users
Feb 14, 2022 02:05:01 AM by Csaba M
Same here.
Clearing all caches fixed it once.
"Refreshing" Firefox (when you click Uninstall, it ask you if you would rather refresh it) solved it once. Then the same loading error happened.
Feb 14, 2022 02:11:39 AM by Goran V
Hi Csaba,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.