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Milestones

Active Member
Pablo C Member Since: Nov 7, 2018
1 of 11

Sorry if this is a silly question. I'm very new to the platform. When I'm submitting a proposal for a job, Upwork asks if I want to be paid for Milestones or a Fixed price. I have no preferences about that. Does my response to it influence on any level in the choice of work by the client?

Active Member
Jacinto M Member Since: Jan 11, 2018
2 of 11

Hello! It does not usually influence, they are only the forms of payment that you accept for direct payment projects. Milestones are used for when a project has several tasks and as you complete them you can receive the payment. However, an agreement can be reached with the client before starting work (milestones or fixed price)

Active Member
Pablo C Member Since: Nov 7, 2018
3 of 11

Hi Jacinto, thanks very much for replying!

I am writing at my proposal that I can do by milestones or Fixed price, as they wish...so I gess I am doing the right thing then, right?

 

Thanks!

Community Guru
Will L Member Since: Jul 9, 2015
BEST ANSWER
4 of 11

A Fixed Price project can have a single payment or multiple payments (aka milestones).

 

If a project is low value and you are willing to be paid in a single payment (usually when you submit the finished product to the client), then a single payment is all you'll need.

 

If you want to be paid as the project reaches different stages of completion, you'll need to set up milestones the define specific payments due from the client on specific dates.

 

Single payment arrangements are for small projects. Milestone arrangements are for larget value projects where you don't want to complete the project without having any payments from the client.

 

The dates of the milestones you agree to with the client are your commitment to have the work completed to a certain stage on each date. Give yourself a little slack - if you think it will take you five days to complete a stage, set up a milestone so you have seven days. Clients won't mind if you submit work early; they often don't like it if you are late in delivering promised work.

 

Make your last milestone a small one, so if the client stops communicating after the project is complete, you will only have to wait the default 14 on a small portion of the overall value of the project.

 

DO NOT / NEVER start work on any milestone that Upwork shows has not been fully funded by the client. (No money, no workey.) You might also tell the client you will start work on each milestone after they have approved the milestone before it. That gives them incentive not to wait the allowed maximum 14 days before releasing escrow on each completed milestone.

 

Good luck.

Active Member
Pablo C Member Since: Nov 7, 2018
5 of 11

Thank you so much!

Solved 100%

Active Member
Tacy G Member Since: Jul 30, 2019
6 of 11

Hi Will,

I am new to Upwork and just posted my first project.  It is a small project for $175.  I am guessing it should take only a matter of hours, not weeks.  One Freelancer responded and had 2 milestones.  One for Kickoff for $75 and one for Final Submitted for $100. Does this mean they want to be paid $75 before doing any work?  Is this common?  

 

Thanks!

Community Guru
Petra R Member Since: Aug 3, 2011
7 of 11

Tacy G wrote:

I am new to Upwork and just posted my first project.  It is a small project for $175.  I am guessing it should take only a matter of hours, not weeks.  One Freelancer responded and had 2 milestones.  One for Kickoff for $75 and one for Final Submitted for $100. Does this mean they want to be paid $75 before doing any work?  Is this common?  


It is not common, and not how the milestone system was designed to work. It is allowed, but risky. Essentially, if the freelancer runs off with your initial $ 75 there is little that can be done once the money has been withdrawn, so I would suggest that you don't do this.

 

If it is your first job post, some freelancers may be weary because you have no history that reassures them that you would pay. Is your payment method verified yet? You get a better response if it is.

 

I can see why a freelancer would do it, but personally (as a client) would not go for that. Your first Upwork project wants to be a good experience and successful, it's not the time to take chances.

 

Community Guru
Preston H Member Since: Nov 24, 2014
8 of 11

re: "I am new to Upwork and just posted my first project... One Freelancer responded and had 2 milestones. One for Kickoff for $75 and one for Final Submitted for $100. Does this mean they want to be paid $75 before doing any work? Is this common?"

 

I generally recommend that clients NEVER pay up-front fees for any reason.

 

As a freelancer, I always REFUSE offers of up-front payments. It is NOT how Upwork intends the fixed-price contract model (with its escrow program) to work.

 

IF you are an EXPERIENCED Upwork user who had a deep understanding of how the site works, then it would be okay for you to pay a "kickoff" fee or up-front fee in special circumstances.

 

But for a first-time client? No, definitely not.

 

Please feel free to discuss this with us as much as you would like here in the Forum. (We like to talk.) You could even invite the freelancer to take part in this thread if he has questions or concerns.

Community Guru
Will L Member Since: Jul 9, 2015
9 of 11

Hi, Tacy.

 

I rarely do fixed price contracts (probably 5% - 10% of the time), but when a client insists on a fixed price and tells me the work must be completed on a very short timeframe (particularly when they contact me on a Friday with the work due by Sunday) I will tell them there will be an upfront milestone (about half the total fee) payable before I get started. I want to be compensated for the extra effort I have to put in for them on very short notice and immediate partial payment is part of that.

 

I have only done this a couple of times, but the clients didn't complain. So I guess it was worth it to them to get me to work for them on very short notice.

Community Guru
Preston H Member Since: Nov 24, 2014
10 of 11

Will:

That is great advice.

 

And reminds me of the principle that tech clients should always keep in mind, and ignore at their peril:

 

You can have it fast, cheap, and good.

Pick two.

 

This isn't an Upwork policy. It is not my policy. It is simply true.

 

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