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rafifs
Community Member

Mobile number and address

Hi,

 

I need to update my mobile number and address. Every time I make the modification, the website reports an error.

 

How can I deal with that please?

ACCEPTED SOLUTION
LuiggiR
Moderator
Moderator

Hello Rafif,

 

I'm sorry to hear you're having trouble updating your information. Can you please clear your browser cache and cookies and try again? I don't see any limitations on your account preventing you from doing this. If the problem persists, can you please share a screengrab of the error you see? That'd help us in investigating what's causing it. 

~ Luiggi
Upwork

View solution in original post

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hello Rafif,

 

I'm sorry to hear you're having trouble updating your information. Can you please clear your browser cache and cookies and try again? I don't see any limitations on your account preventing you from doing this. If the problem persists, can you please share a screengrab of the error you see? That'd help us in investigating what's causing it. 

~ Luiggi
Upwork
rafifs
Community Member

The problem is solved..

Thank you very much 🙂

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