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todorstambolov
Community Member

Money from project

Hi. Recently I have done some work and the job-giver send me the money but i dont know how to take it, there are not on my account. I have to wait or what?

ACCEPTED SOLUTION

On that overview page there's a link "When will I get paid".  Click that, and look at the articles starting with "Get Paid for Hourly..."  and "Get Paid for Fixed...".  They explain the timeline.  

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7 REPLIES 7
prestonhunter
Community Member

Todor:

Keep in mind that money may ONLY go through Upwork.

You can not accept money sent to you directly by a client.

So presumably a client has paid you via Upwork.


That money shows up here:

 

Upwork -> Reports -> Overview

 

When you see money there, it means it is your Upwork account.

 

You will withdraw your funds using your own payment withdrawal method:

 

Manage How You Get Paid

Hi, unfortunately there are no money released on my upwork account from this project.

re: "Hi, unfortunately there are no money released on my upwork account from this project."

 

Todor, it sounds like you did something wrong. We need to figure out what you did wrong, so you don't make the same mistake again.

 

Are you saying that there is no money ANYWHERE when you go here:

 

Upwork -> Reports -> Overview

 

Everything is zero?

 

What contracts do you see listed when you go here:

 

Upwork -> My Jobs -> My Jobs

yes, i have money there (on overview)but when i go to settings-get paid, the money are not there 

On that overview page there's a link "When will I get paid".  Click that, and look at the articles starting with "Get Paid for Hourly..."  and "Get Paid for Fixed...".  They explain the timeline.  

Thank you!

re: "yes, i have money there (on overview)but when i go to settings-get paid, the money are not there "

 

Todor:
This is great news! It means you are using Upwork properly!

It means you had a real contract and you really got paid.

 

Now you just need to wait until your money becomes available.

It is not supposed to be available immediately. There is a waiting period.

You can click on the numbers on the Reports -> Overview page to read descriptions about how long each waiting period is.

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