My account got suspended

[kooliit]

I actually joined upwork back in 2018 and I recently just got back. I suspect that I got suspended for spamming my profile description as I was young and I didn't know how things worked back then, I learned from my mistakes and I try to read before doing something that could potentially suspend my account. What should I do to recover my account and finally start earning?

[avirockx007]

Hi Koo,

Well, Upwork has some strict policies about putting wrong info about yourself & it is due to the same reason your profile got suspended. I hope there is a solution to this & the moderator could assist you in this present scenario. 

[JoanneP]

Hi Koo,

I checked your account and it looks like our team reached out to you previously regarding your account. Please log into your account and kindly go here. Kindly check your ticket number: 26648398 and follow the instruction they shared with you. Please feel free to click on the option to send a follow- up and our team will gladly assist you further. 

[kooliit]

Hi! I checked the link you provided. I can not reply to the notice (to
confirm compliance to the policies) because the status states that the
problem is already solved, but I just checked my account and it still
states that I'm still suspended.

[JoanneP]

Hi Koo,

One of our team members will reach out and assist you directly via a support ticket.