My account has disappeared - LOST all my history and reviews

[vitasloma]

Hello, I used to work for upwork and I had an account with my private email. I had a history and I had positive reviews. When I tried to log in again, it said that my account doesn't exist anymore, and I have lost all my track record.

Can anyone help?

Rgds

[JoanneP]

Hi Paloma, 

Can you please share your old account's email or userID so I can check this further for you? Please send it to me via PM by clicking on my name. Thanks!

[vitasloma]

Hello, I've sent you a private message as you requested - please see your inbox.

Thanks in advance!

[BojanS]

Hello Paloma,

I checked this for you and looks like you changed the email address associated with the account you are referring to. Kindly, check your PMs as I'm sharing more information with you there.

Thank you.