Nov 21, 2017 10:56:28 AM by Mostafa A
I have finished my first job and i earned it's money as it written in my profile in the work history and in the total earned part but when i go to get paid section in setting it is written that my balance is 0.0 why that?
Solved! Go to Solution.
Nov 21, 2017 11:01:45 AM by Basma J
Earnings are not immediately available for withdrawal after you complete a job. After you get paid, they'll show up in the "pending" section in case of fixed price jobs, or in "review" in case of hourly jobs in the "Reports" tab, after the payment has been cleared with the client payment method, you'll be able to see the date on which the funds will become available. In case of fixed price jobs, that's about 5 days, and for hourly jobs it's 10 days.
Hope this helps
Nov 21, 2017 11:01:45 AM by Basma J
Earnings are not immediately available for withdrawal after you complete a job. After you get paid, they'll show up in the "pending" section in case of fixed price jobs, or in "review" in case of hourly jobs in the "Reports" tab, after the payment has been cleared with the client payment method, you'll be able to see the date on which the funds will become available. In case of fixed price jobs, that's about 5 days, and for hourly jobs it's 10 days.
Hope this helps
Dec 16, 2020 08:34:19 AM by Milenne T
I have the same problem. It does not show any "pending" or "in review" either. It tells me the amount earned and then 0 in the balance.
Dec 16, 2020 09:47:55 AM by Andrea G
Hi Milenne,
I checked and it looks like you have some pending funds, you can check this by going to Reports > Overview and selecting the Pending tab. You can also see the date the funds will be available for withdrawal there. If you're referring to a different contract or funds, please let me know so I can check further.
Thanks!