Showing results for 
Search instead for 
Did you mean: 

My client account has been suspended

Active Member
Jess B Member Since: Nov 17, 2019
1 of 3

My account has an error: Financial transactions for have been limited. Please check your email for additional information or contact customer support.  


I have recieved no email and I can see no way of contacting customer support. 


I want to make a hire, but see a message: Your account is currently suspended and you have an outstanding balance. Please update your billing information now or contact Upwork support.


I don't have an outstanding balance. 


Could someone from the upwork team sort this out ASAP please.

Community Guru
Miriam H Member Since: May 16, 2017
2 of 3

I've flagged a moderator. 

Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 3

Hi Jess,


I checked this account that you used to post here in the community, but I am not seeing any limitation on the account. Do you have another Upwork account? Could you please send me a PM by clicking on my name and kindly share more information so I can check this for you. Thank you.