My existing connects not added this month on my profile

[dreamcreator]

Yesterday I had 20 available connects but when the month end and ned Billing Cycle start my previous unused connects is not added into my new available connects. 

I am using the free membership. 

[martina_plaschka]

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@Md.Saidur R wrote:

Yesterday I had 20 available connects but when the month end and ned Billing Cycle start my previous unused connects is not added into my new available connects. 

I am using the free membership. 

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 In the free membership plan, unused connects are lost in the next cycle.