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alex_zlotnik
Community Member

My friend can't contact the support

Hello,

 

I created a ticket a week ago where I asked you to help my friend to contact you. **Edited for Community Guidelines**

She sent a request directly to **Edited for Community Guidelines** twice, but she didn't succeed. May I ask you to try to contact her directly to **Edited for Community Guidelines** ? Thank you!

 

I attached a screenshot of her letter.

 

Best regards, Alex **Edited for Community Guidelines**

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Alex,

 

Our team has reached out to her to assist her directly about this issue. Please have her refer to the email sent to her by our team regarding this as we cannot disclose any information other than to the concerned person. Thank you!

~ Joanne
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