My new Freelance account just disappeared, I can't access it, I can't add new freelance account

[crazyceo]

I had client account before.

I wanted to add a new freelance account. I used the same email address.

I added a new freelance account, but I saw I couldn't edit any of my profile details.

I logged out and removed my browser cache.

I logged in back, now I can't access my freelance account. I can only log into my client account.

Neither can I add a new freelance account. What's wrong?

[PradeepH]

Hi Abdullah,

Thank you for your message. I can see that you're already communicating with our support team regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,
Pradeep