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My payment methods account is inactive even after a week

Active Member
Marium A Member Since: Feb 15, 2017
1 of 7

Hi,

 

I added my payment method a week ago but it still shows inactive. I am non US so I dont think I need to add tax information. Please help.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
BEST ANSWER
2 of 7

Hi Marium,

 

Please complete the W8 form by going to Settinghs > Tax Information in order to active the payment methods you've added. Make sure to provide your full legal name in the form and let me know if you have any questions.

Active Member
Marium A Member Since: Feb 15, 2017
3 of 7

Hi Vladimir,

Thanks for your prompt response but I am not sure what I have to write in "Legal Name of Business" field as I dont have a business and I dont have a tax return.

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 7

@Marium A wrote:

Hi Vladimir,

Thanks for your prompt response but I am not sure what I have to write in "Legal Name of Business" field as I dont have a business and I dont have a tax return.


Your own legal name, as it appears on your ID documents.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
5 of 7

Hi Marium,

 

As mentioned in my previous reply, you'll need to enter your legal and verifiable name in that field.

Active Member
Marium A Member Since: Feb 15, 2017
6 of 7

Got it activated. Thanks alot.

Active Member
Partha C Member Since: Mar 18, 2019
7 of 7

thanks!

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