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Re: My upwork username shows it's incorrect!!

Active Member
Mayur P Member Since: Apr 9, 2019
1 of 7

Hello there,

I've been using up work rwgularly since months. But last time (yesterday) i saw that I'm just unable to login.

My contracts got ended byself and I've just got mails from upwork that I've ended them.

In fact, i didn't do anything like this.

This is just frustrating for me that in coming days, i was about to get payments from clients and also was thinking to have an agency account.

 

I would willingfully provide the username & email once someone from the upwork contacts. (as i cant post it here).

 

when i try to signup with this email address, it just accepts it but if i enter the same username i had with this account, it says the username already exists.

 

i had to create this account just to post this, and i have no plans to use this account regularly, just resolve my issue.
What should I do now? Please help me ASAP as there's a lot good going on with my profile.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 7

Hi Mayur, 

I checked your account and it looks like you are posting from a new account, and you are referring to a different account. Could you please confirm if you have another account on Upwork? 

As a gentle reminder, please know that users are not allowed to have more than one account on Upwork. Please let us know, so that our team can continue to assist you. 


-Avery
Untitled
Active Member
Mayur P Member Since: Apr 9, 2019
3 of 7

Hi Avery,

 

Thanks for quick reply.

 

Yes i had to create this new account just to talk with upwork. My original account is not accessible anyhow and i didnt even get any email from upwork why it's behaving like this.

 

Original Account is:**edited for Community Guidelines**

 

Thanks.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 7

Hi Mayur, 

It looks like you may have closed your account by mistake. Kindly confirm if you would like us to reinstate your account for you and our team will assist you further.


-Avery
Untitled
Active Member
Mayur P Member Since: Apr 9, 2019
5 of 7

Hi there,

 

I didn't closed my account as i heard about my account is closed when my employer told me.

 

Kindly Reinstate it asap with needful procedure.

 

Thanks very much.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
6 of 7

Hi Mayur,

 

Your account is reopened and you can log in at any time. Our team will also close your second account as having more than one is not allowed. Thank you.


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Active Member
Mayur P Member Since: Apr 9, 2019
7 of 7

Hello there,

 

Thanks for the quick resolution...

 

 

Yes, please remove this account.

 

Thanks.

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