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karenmouton
Community Member

Name on bank account doesn't match my upwork name because I got married

Hi There, I need to register a bank account that does not have the same name as my verified upwork name. My bank account is still in my previously married name, as I recently got remarried. Here in South Africa it is EXTREMELY difficult, time consuming and expensive to change a name on a bank account, which is why I have left it in my first marriage name. How can we get this right so that I can get paid? Please see marriage certificate attached as proof of name change, as well as my South African ID Document in my previously married name which proves that I am the same person.
Edit: It seems I'm only allowed to upload 1 document attachment? Please advise.

**Edited for Community Guidelines**

2 REPLIES 2
karenmouton
Community Member

Here is the marriage certificate

**Edited for Community Guidelines**

Hi Karen,

 

I see you have an open support ticket for this issue. One of our team members will reach out to you directly via the ticket to assist you further.


Cheers,
Mike
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