Feb 16, 2021 07:13:29 AM by Ayfar K
How do we secure payments for dashboard projects?
What will be the proof of doing work on dashboard projects with clients? if the client opens a dispute on it?
Feb 16, 2021 09:00:02 AM by Aleksandar D
Hi Ayfar,
Were you referring to Fixed-Price Contracts? Feel free to check out this help article to learn more about how these types of contracts work.
While working on a Fixed-Price Contract, to ensure that you are payment protected on Upwork, we always recommend that you only submit work for the fixed-price contract through the contract page by clicking on the "Request for payment" button, which is what you did exactly. By doing so, your client has 14-days to review the work that you have submitted. If they don't come back within 14-days, the money in escrow will automatically be paid to your account. You can check this help article for more information.
I also suggest checking out this Community thread and these helpful articles to learn more about disputes.
Thank you.