New User (identity verified, project approved but account still not active ).

[yuriy_digital]

Hello! 

Situation is: Identity has been verified (request #31528130),  project has been approved.

But account still not active :(. 

 Please help!

Best Regards

Yuriy

[yuriy_digital]

Hello again!
Yesterday create topic:
https://community.upwork.com/t5/New-to-Upwork/New-User-identity-verified-project-approved-but-accoun...

But still nobody answer me
Pls Help!

[NikolaS · Accepted solution]

Hi Yuriy,

I am sorry for the late response. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.