New in Upwork(Account on hold)

[quimadarts]

Hello everyone, can you please help me fix my problem regarding my upwork account which is currently on hold? I just got my first earnings from upwork and I would like to withdraw it as soon as possible. Any assistance will be a great help! Thank you!

[fa1ea4af]

Hi Jeremy,

After completion of the first job, Upwork requires Identity verification that needs to be done within 7 days. That's why your account is on hold.

Thanks!     

[BojanS]

Hi Jeremy Clint,

I checked this for you and our team has reached out to you just recently. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account. 

Thank you!