Thank you for your message. I appreciate your words and comments. Everyone is new at some point, and this is my introduction to the way things work at Upwork! All good things to know, and yes, most definitely lessons have been learned by yours truly.
My intention when I asked my question today was to understand how the scoring works. Moving forward I will ask about turnaround times as Petra noted; further, I will realize that the client's point of view in providing scores is subjective. This helps a lot in the way I will view feedback.
Thank you, Preston; the gentle chastising wasn't expected, but I have learned valuable information from it and am grateful for it.
Excellent advice and I shall heed it moving forward.
Thank you also for the comment about the score; another thing I will keep in mind.
I really appreciate your advice, Petra.
Cheryl, - First IMO I would not ask a client to change their feedback. To me, that's being unprofessional.
You got a 4.85 star review. That is excellent. Every client has a different interpretation on ratings. For one client a 5 star review might mean excellent work but to another it might mean Extraordinary, beyond perfection. That client may never give any freelancer a 5 start rating.
Also, a client may give you a 5 star rating, which is your public rating, but give you a very low rating for the private rating, and that's what effects your JSS score.
I would advise you to to be very happey with the rating you got from this client. And be prepared, in the future, you might get a very low rate no matter how good your work is because you can't please everyone.
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More