New to Upwork

[mimsnichele1]

I'm a freelancer new to Upwork and want to know where to start from payments to tracking work. Also why is there a 20% fee for payment.

[JoanneP]

Hi Nichele,

As a freelancer, you’re charged a sliding fee based on your lifetime billings with each non-Enterprise client. This includes all contracts you’ve ever had with that client. Service fees are the same whether the contracts are hourly or fixed-price.

• $0-$500: 20%
• $500.01-$10,000: 10%
• $10,000.01 or more: 5%

You can find more information on this help article. Please check out the freelancer resources we have compiled here to help you get started on Upwork. If you have any questions, please feel free to reach out. We're here to help. Thanks!