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abasiama_friday
Community Member

New

OK, I received a bonus on 16th, it has been showing pending since then and hasn't appeared in my account yet for me to be able to withdraw it. This is my first time though and I felt it should be faster and should have reflected since. Does it take 5 working days for it to go through? This and more I will like to know.
I look forward to hearing from you.
Regards.
1 REPLY 1
JoanneP
Moderator
Moderator

Hi Abasiama Friday,

 

All manual payments, including milestones and bonuses, become available 5 days after the payment is successfully processed. The security period applies to all payments and refunds on all contracts. It gives Upwork time to process and clear the payments, and resolve any disputes before funds are released to freelancers. Thank you. 

~ Joanne
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