Jan 29, 2019 05:15:02 AM by Gene Marie C
Why i didnt get any notifications or messages 😞
Jan 29, 2019 05:31:56 AM by Md. Arafat -
Hi Gene,
Could you please go to your Settings > Notification Settings and check the email address that shows on top there? Make sure that's the one you are checking and Upwork notifications don't go to your spam folder. If none of these is an issue, then please submit a ticket to Customer Support with more details. Thank you for your patience.
Jan 29, 2019 05:45:58 AM by Goran V
Hi Gene,
I checked your account and your ticket is escalated to our technical team and is investigating it further. If you have any additional details please post them on your ticket and our team will assist you further. Thank you.
Jan 30, 2019 07:49:26 AM Edited Jan 30, 2019 08:16:17 AM by Gene Marie C
I dont know what happen to my account now.. 😞 i didn't get the reply of my team leader..And when i open my account it says that "My Profile Is Under Review" which infact i already have a work history..Something's wrong really with my account..And im really worried and crying now 😞
Jan 30, 2019 10:42:16 AM Edited Jan 30, 2019 10:43:51 AM by Bojan S
Hi Gene Marie,
I'll follow up with the team that's handling your case and they'll update you directly via your existing ticket to provide further assistance regarding your concern. Thank you for your patience.
Jan 30, 2019 10:53:46 AM by Gene Marie C
Hello Bojan,
Thank you for your kind reply. I just want to ask where can i find the ticket?
Jan 30, 2019 11:40:04 AM by Gene Marie C
Hello Bojan,
Thanks for that! I am patiently waiting for them.. 😞
Jan 30, 2019 07:46:52 AM by Bojan S
Hi Gene Marie,
I checked and your account has already been accepted and you have already sent 30 proposals to jobs and used all of connects for this billing cycle.
If you are seeing a message that your account is still under review, please try to clear your cache and cookies or try using another browser to check if you`re still seeing the same message on your end.
Please, make sure you check resources in this post to help you get started.
Let us know if you need any further assistance.
Thank you.