No access to chat room

[6bb6fbd2]

I am new on Upwork, I was chatting with a client and suddenly he lost access to our chatroom when he was to send an offer, what does that mean?

Thanks.

[egaruth]

Hi Maureen,

Thank you for reaching out to us. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[engr_husnain786]

Same thing happened with me today. what to do now ? how can i communicate with the cIient as im compIeted his work.

[812dd08c]

Hi Syed Husnain,

It looks like you've already reached out to the relevant team about your concern and a support ticket has been set up. Please allow our team time to review and you should be getting an update here or in your email. Feel free to update and communicate with the team through that ticket if you have other concerns.