No connects since registration (months ago). Is this a bug?

[#1]

I registered for Upwork months ago but have not received any connects. My account still has 0. Why? What do I have to do to get any connects? 

[#2]

Hi James,

Could you please try completing your profile and then going to your Memberships & Connects section of your setting and select a membership plan? You can choose the Basic plan which has no additional cost.

Please let us know if you need any further assistance,

Thanks!

[#3]

Upwork has not given any free connects since June 2019 - nobody has been getting free connects. Starting THIS month you will get 10 free connects per month, but will probably need to purchase more anyway.