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No phone number to verify

Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 33

Hi Liam,

 

If you`re relocated for a longer period of time our team can update your country and you can add your french number. Let me know how you would like to proceed and our team will assist you further. Thank you.


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Active Member
Liam W Member Since: Jun 4, 2020
12 of 33
I rotate between the two countries as my partner lives in france is their anyway to verify with a French number while keeping my home as uk thanks
Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 33

Hi Liam,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your phone verification. Thank you.


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Active Member
Ben S Member Since: Apr 22, 2019
14 of 33

James W wrote:

My phone is active, but it doesn't receive texts.  How do I verify my phone number without texts?


I have the same problem. Can anyone help?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
15 of 33

Hi Ben, 

I have shared your account information with the Customer Support Team, and they will get in touch with you to share details on how you can proceed with your phone verification. 


-Avery
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Active Member
Jacob T Member Since: May 20, 2019
16 of 33
Hi I'm experiencing a similar problem I'm trying to sign up but currently I don't have a phone I can use since I just broke it. I'll have one soon and can update my info then, but is there any way to activate my account while I work on getting a new one?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 33

Hi Jacob,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Robert H Member Since: Aug 10, 2019
18 of 33

I have the same probelm too.  Phone but no text.  If someone would contact me it would be great.  either email or call me would be fine.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
19 of 33

Hi Robert,

 

One of our team members will reach out to you via support ticket and assist in verifying your phone number. Thank you.


-Joanne
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Active Member
Elizabeth S Member Since: Aug 5, 2019
20 of 33

I am having this same issue, except the number I gave is to my cell which is down at the moment, but I do have a house phone. How can I get my verification done with my landline phone? 

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