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No phone number to verify

Avery O Moderator Member Since: Nov 23, 2015
31 of 33

Hi Mahid, 

I'll share your account information with the Customer Support Team so that they can reach out to you and assist you further regarding your concern. 

Active Member
Li S Member Since: Apr 10, 2020
32 of 33


I posted here about a month ago, and I just wanted to ask when and how I'll be contacted. I've received no messages on the upwork site itself. I recieved one email from upwork which sent me a link to verify my email, but it brought me to my uncompleted profile still asking for a phone number that I cannot provide. I've scoured through the help pages trying to find a way to opt into email verification instead, but all it tells me is to disable the phone verification. I can't disable something I've never been able to actually enable. I'm still very new to the site, and I might be navigating it completely wrong, so I'd really appreciate some assistance if you are able to provide it.
Sorry to bother you again, but I really appreciate the help!


Bojan S Moderator Member Since: Mar 9, 2018
33 of 33

Thank you for reaching out to us, Li.


One of our team members will reach out to you directly to assist you with your verification process. 

~ Bojan