Not able to add billing method

[Jaswant K]

I am not able to add billing method to my Upwork profile. Whenever I am trying to add, it showing a error "Sorry, a critical component of this page failed to load. Please reload the page." I am trying from last 2 days. Please help me out.

[Nikola S]

Hi Jaswant,

Sorry for the late response. I checked and it looks like you were able to add billing method just recently. Please let us know if you still need our assistance. 

Thank you,

[Jaswant K]

I am still not able to add billing method. It is showing same error. Please check attached screenshot for that.

**Edited for Community Guidelines**

[Nikola S]

Hi Jaswant, 

Thank you for following up. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page. Thank you for your patience.