shah-mayur
Member

Not able to open account

Hello Team,

I have two accounts with the same email address that is **Edited for Community Guidelines**

I have created client account by mistek so i am closing that client account, unfortunately now i am not able to login into my freelancing account.

so can you please help me here, i think, i have closed both account by mistek i want to re-open my freelancing account.

 

My email is  **Edited for Community Guidelines**


looking forward to hearing you

let me know if you need more details for identification.

Thanks
Mayur Shah
**Edited for Community Guidelines**

3 REPLIES 3
shah-mayur
Member

Give me updates on **Edited for Community Guidelines**



kochubei_valeria
Community Manager
Community Manager

Mayur,

 

It looks like you closed the whole account, not only the client-company. We are going to restore that account so you will be able to log into it. Once that's done, we'll need to close the account you are currently using to post in the Community as users can't have duplicate accounts on Upwork.

 

Thank you.

~ Valeria
Upwork

That's fine for me, let me inform when i access my original account.

Your help is really appreciated.