In my agency account, I am trying to remove a Team member, but it is not allowing to remove and is showing me the following message:
"User has active candidacies in agency".
Whereas, the member who I am trying to remove does not have any active candidacies.
Please, let me know how I can remove that team member.
Hi Sohil, Please close out all of the user's current contracts and proposals. Please go to Settings > Members and Permission. Select the Remove from Team checkbox for the correct user or adjust their permissions. Select the Update Permissions button. Let us know if this works.
respective user and tried to remove the user following the method
mentioned by you. Yet, I am not able to remove the user.
Please let me know what else could be done.
I am trying to remove a member from the agency but unable to do so. Keep getting this error message "User has active candidacies in agency" even when the member do not have any active candidacies in agency. Need help!
On your Agency's Proposal page, could you please check if any of the active, and archived proposals were sent on your agency freelancer's behalf? Please withdraw these proposals, and try removing the freelancer again from your agency. If the issue persists, you can come back here, and our team will assist you further.