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Not able to set a security phone number - create a profile

Active Member
Dustin A Member Since: Aug 15, 2019
11 of 16

I'm having this same issue as well, and can't figure out how to actually contact support. Missed out on a few really good looking jobs because of this. Moderators please send a ticket to fix this. Seems to be a pretty common problem, with no real answers. Just a copy and paste response saying they will be in contact does not help anyone else who has a problem.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
12 of 16

Hi Dustin,

 

Our team will reach out to you via ticket as well and assist you further as soon as possible. Thank you.


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Active Member
Carmen C Member Since: Sep 15, 2019
13 of 16
Having problem setting security phone number
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
14 of 16

Hi Carmen,

 

Thanks for reaching out to us. I tried, but couldn't replicate the issue. Could you please try clearing your cache and cookies or using a different browser? Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Ramil S Member Since: Oct 29, 2019
15 of 16

Exact same issue here,

Can't get passed the security phone number screen

Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 16

Hi Ramil, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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