Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Not able to set a security phone number - create a profile

Highlighted
Active Member
Austin H Member Since: Nov 25, 2019
11 of 26

Hello,

 

I'm having the same issue, can someone please assist me?

 

Thank you,

-Austin

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 26

Hi Austin, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
Untitled
Highlighted
Active Member
Steven M Member Since: May 29, 2018
13 of 26

i am having the same issue...i put my number in wrong and it wont clear and said that i have not verified the number...my problem is that its not my number...

 

Thanks

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
14 of 26

Hi Steven, 


A member of the Customer Support Team will reach out to you to assist you with your concern. 


-Avery
Untitled
Highlighted
Active Member
Carlos A Member Since: Dec 27, 2019
15 of 26

Hello, I'm recieving the same error. I've cleared my cache and used several different browsers. error{status: 400, code: 400, message: "Bad Request: Invalid parameter phone"}

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
16 of 26

Hi Carlos,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Dustin A Member Since: Aug 15, 2019
17 of 26

I'm having this same issue as well, and can't figure out how to actually contact support. Missed out on a few really good looking jobs because of this. Moderators please send a ticket to fix this. Seems to be a pretty common problem, with no real answers. Just a copy and paste response saying they will be in contact does not help anyone else who has a problem.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 26

Hi Dustin,

 

Our team will reach out to you via ticket as well and assist you further as soon as possible. Thank you.


Untitled
Highlighted
Active Member
Carmen C Member Since: Sep 15, 2019
19 of 26
Having problem setting security phone number
Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
20 of 26

Hi Carmen,

 

Thanks for reaching out to us. I tried, but couldn't replicate the issue. Could you please try clearing your cache and cookies or using a different browser? Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
Untitled
TOP KUDOED MEMBERS