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Not received my monthly connections..

Active Member
Sara P Member Since: Dec 31, 2018
1 of 2

Hi!

i'm on Upwork from day 6 january, i finished my connections and my thought was to receive new connections on day 7 of this month, but i still not received them. what i should do? Smiley Sad

Moderator
Mary H Moderator Member Since: Jul 21, 2018
2 of 2

Hi Sara,

 

Your current billing cycle is Jan 13, 2019 — Feb 12, 2019. Your new billing cycle will start on Feb 13, 2019. Please allow 24-hours for the Connects to be credited to your account. You may check out this article for more information about connects.  

- Mary
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