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Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Mulisa's avatar
Mulisa O Community Member

my name is Mulisa and work as a data entry worker. I am from Ethiopia. I am new to upwork but I didn't get connects please help me

Clark's avatar
Clark S Community Member

Mulisa,

 

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

Sena's avatar
Sena G Community Member

Clark s

thank you! for your support. I informed about free connect at beggining before I join upwork and I didn't got it, that is why I ask here. thank you again.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Mulisa,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Hawna's avatar
Hawna N Community Member

help me please 

I can't received 50 connect for the first time 

Joanne's avatar
Joanne P Retired Team Member

Hi Hawna,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Sena's avatar
Sena G Community Member

I am new freelancer and waiting for receive free connect please help me.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Sena,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Titus's avatar
Titus M Community Member

Do membership subscription 

Swati's avatar
Swati G Community Member

It's more than 48hours now and I still did not recieve the promised connect for new accounts, do I have to do anything before I get them?
Titus's avatar
Titus M Community Member

Just hold on 

Bah's avatar
Bah B Community Member

Hi Swati ! I had the same problem and i also posted a question on the upwork support forum. Here's a copy of what they responded : "Currently, new freelancers on Upwork need to do one of two things before they can receive 50 free Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month or purchase 100 Connects for $15 USD.Additionally, I would encourage you to check available learning paths in the Academy section to help you get started with freelancing on Upwork."

 

Best regards.

Sophie's avatar
Sophie A Community Member

Free Connects are no longer given at sign up. You have to subscribe to Freelancer Plus membership plan for $20 USD a month or purchase 100 Connects for $15 USD first.

Ahad's avatar
Ahad A Community Member

50 free connects
 

I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have noticed that I have not yet received the initial 50 connects that are typically provided to new freelancers to help them get started on the platform.

Could you please assist me in understanding why I have not received these connects? Is there an additional step I need to complete or a requirement I might have overlooked?

Thank you for your assistance.

Sophie's avatar
Sophie A Community Member

Upwork no longer gives free Connects at sign up.

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

Sahil's avatar
Sahil S Community Member

It has been over two weeks since I have registered in the portal. I have not recieved any free connects whatsoever. It is very frustrating to apply to work like this. 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Sahil,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Sahil's avatar
Sahil S Community Member

So let me get this straight : I sign up on upwork because I want to work as
a freelancer but I need to first start by paying the organisation money
(that I need and that is why I signed up) to start any work whatsoever?



##- Please type your reply above this line -#
Aura's avatar
Aura C Community Member

Hi!

Until now I haven't received free connects after registering on upwork. It's more than a a week already. I'd like to avail the free connects. Please help. Thanks

Pradeep's avatar
Pradeep H Retired Team Member

Hi Aura,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Aura's avatar
Aura C Community Member

Hi!

Thanks. How to purchase 100 connects on upwork for $15? I don't see option for this kind of purchase. There's only a Freelancer Plus membership plan option.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Laura,

 

If you're on the mobile app, you won't see the option to buy Connects from there, as it's not currently supported. You must log in using a computer and then go to Settings > Membership & Connects to buy them. Alternatively, if you try to submit a job proposal, you will be prompted to buy Connects before applying, and that'll take you to the same page. 

~ Luiggi
Anna's avatar
Anna B Community Member

Hi!
I new on Upwork. I read about Connects (here:https://support.upwork.com/hc/en-us/articles/211062898-Understanding-and-using-Connects) and I should get 10 connects monthly, but I haven't any initial connects, any monthly connects. My connects balance is 0.
Why is this happening and what I should to do to receive this free connects?

P.S. Now I don't have money for buying membership plus. Maybe after 2-3 orders I will do it.

Thank you!

Emmanuel's avatar
Emmanuel N Community Member

You'll need alot of money to get those 2-3 orders ngl

MALCOLM's avatar
MALCOLM H Community Member

It's highly unlikely that you will receive any invitations or get any jobs in the initial phases.


It takes money to make money here. You have to spend money on connects and apply for as many jobs as possible within your field.


I would complete your profile and fill out your portfolio to give yourself the best fighting chance. After that, purchase some connects in bulk and apply to jobs that fit.