🐈
Upwork Inspiration AMA #12: Inspiration Hour - October 9th at 11am PST.

Register now!

» Forums » New to Upwork » Free connects
Page options
Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Muhammad Hamaad's avatar
Muhammad Hamaad N Community Member

You have to contact customer service live chat option with bot.

Pradeep's avatar
Pradeep H Moderator

Hi Emmanuel,

 

Thank you for verifying your account. As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Christine Joy's avatar
Christine Joy Y Community Member

Good Day!

I am sending this email, because I don't have receive the free connects. I received an email said that my account is approved but as I try to apply jobs I found out that I don't have any connects. What should I do to receive the free connects? I hope someone will help me with this issue as soon as possible. Thank you so much. Please see attach photo foe your references: 

IMG_5191.jpeg

IMG_5192.jpeg


Regards,

Christine 

 

 

Mijael's avatar
Mijael J Community Member

Good Morning, Christine.

I have the same problem as you. I've tried to communicate with Upwork, but I still haven't received an answer. I’m leaving my message here so I can read others' opinions about this issue.

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up.

Did you click on the link "Learn more about how to earn and use Connects"?

 

Note on your portfolio: you need to remove your contact details on your resume. It violates the Terms of Service.

Hassan's avatar
Hassan B Community Member

Hey, is there change in upwork policies as I did not receive any connects on completing my profile 100 percent.

Luiggi's avatar
Luiggi R Moderator

Hi Hassan,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Ronie's avatar
Ronie R Community Member

I am not receiving connect as new account

Luiggi's avatar
Luiggi R Moderator

Hi Ronie,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Alexis's avatar
Alexis C Community Member

Hello, 

 

I dont't understand why I did not receive any connects, I am already registered.

 

Thank you for your answer,

 

Alexis Corre

Luiggi's avatar
Luiggi R Moderator

Hi Alexis,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Kelly's avatar
Kelly M Community Member

I create my profile several months earlier and i havent receive my free connects

Syifa's avatar
Syifa Y Community Member

I need help too, I still didn't receive my free connects

Joanne's avatar
Joanne P Moderator

Hi Kelly and Syifa,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Joanne
Upwork
Ushahemba's avatar
Ushahemba A Community Member

I never knew am supposed to make a payment in order access a job or get hired 

Joanne's avatar
Joanne P Moderator

Hi Ushahemba,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Craze's avatar
Craze M Community Member

i haven't been getting connects from last 2 times 

Pradeep's avatar
Pradeep H Moderator

Hello there,

 

I checked your account and it appears that you have recently signed up for a new account on Upwork. As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

 

- Pradeep

Afifa's avatar
Afifa R Community Member

Hi, It's been more than 48 hours since I registered/signed up on Upwork but I haven't received the initial batch of free connects,   please let me know when I will receive my connects!!!

 

Sophie's avatar
Sophie A Community Member

As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

Mercy's avatar
Mercy U Community Member

I have never received any connect .please what should I do. 

Kam's avatar
Kam B Community Member

Im the same, i bid for work and i dont seem to ever get a response?

Sophie's avatar
Sophie A Community Member

As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

Rashmita's avatar
Rashmita S Community Member

I have created an account on Upwork, but my connects is still 0. Please help!!

Sophie's avatar
Sophie A Community Member

As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

Latest Articles
Featured Topics
Learning Paths