Not receiving connects as a new account

[#1]

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

[#2]

Hi, I have recently joined Upwork and no connects have been issued to my account. Please support so I can start working here. 

[#3]

Hi, I have just joined Upwork as a freelancer. When will I get my free credits ?

Thanks

[#4]

please what were you able to do regarding this issue

[#5]

Hi, today I joined on Upwork. I didn't get my 50 free connects. I also completed billing payment section also. Please solve my issue.

[#6]

Hello, I regestrated three days ago and i have not yet free contracts. Why? What to do ?

[#7]

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

[#8]

Hi! I joined upwork 3 days ago and I did't receive any connects, I heared that you receive 50 connects on joining the upwork in 48 hrs. Can you please help me in this regard

Thank you

[#9]

You can check with upwork support. They answer all the queries.

[#10]

New freelancer receives 20 free Connects, but I didn't receive mine. Can you help me ?

[#11]

I created a new account yesterday and my account is already verified and I have 100% profile completation. But my connect balance is 0. what to do?

[#12]

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

[#13]

As usual you know that I am new at Upwork and I need free connects.

[#14]

Hi Nabeela,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

- Pradeep

[#15]

hi, i've joined upwork two months ago and i'm not receiving any of the free connects from registration and the monthly free ones.

[#16]

**Edited for Community Guidelines**
Hi, I've joined Upwork too, and like you, while I was finding a way to get free Connects, I found this video she says: "There's been a recent change in Upwork's policy regarding free connects for freelancers. While before you could get 50 free connects just by joining the platform, Upwork now requires you to pay to get them"

[#17]

so i have to pay to get the free 50 connects? i see.

but i'm still not receiving the free 10 connects they give out every month.

[#18]

Hi,I am new to Upwork and I know that new users receive connects, but I did not. Also, every new month users

[#19]

Hi Zwe,

Thank you for reaching out to us about receiving your free Connects. Currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. You can see this helpful article to learn more.

[#20]

Hi guys, I am new to Upwork and I know that new users receive connects, but I did not. Also, every new month users receive connects, but I did not receive any. How can I fix this issue? It seems there is no way to contact support directly, only by posting the issue here.

[#21]

Yeah
You can send message to Upwork Support team

They can solve this problem.

[#22]

Thanks, how do I send them a message? 

[#23]

No need to contact Upwork Support Team. The rules have changed for Connects.

[#24]

Same Issue

[#25]

Same issue 

[#26]

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months.