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Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Pradeep's avatar
Pradeep H Retired Team Member

Hi Tanya,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Iruanovwe's avatar
Iruanovwe E Community Member

Hello,

PLEASE help me amd new at upwork but doesnt have connection

 

Iruanovwe's avatar
Iruanovwe E Community Member

i went through old questions and answer and realized upwork to give free connections again.

please help me confirm am wrong because am new at upwork.

i have heard alot of good things about upwork , please extend your arms of help to me. i need a job urgently

 

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Jemil's avatar
Jemil S Community Member

When will Upwork give me free starting connects? It's been more than 48 hours since I completed my profile, but I still have 0 connects

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Nazmun's avatar
Nazmun N Community Member

give me free connects

 

**Edited for Community Guidelines**

Megha's avatar
Megha D Community Member

Hey there,

 

I recently signed up for Upwork to offer my services in browser extension development. It's been about 3 or 4 days, but I haven't received any connects in my account yet. Could you please assist me with this?

 

Thank you.

Arnab's avatar
Arnab D Community Member

Hey, I did not get the free 30 connects I was supposed to get after 48 hours of registration nor did I get the 10 monthly free connects. My connect history shows no transaction and the balance shows 0 balance. Can anyone help me with this? 

Anne's avatar
Anne L Community Member

Hello,

 

May I please ask for help to confirm what else is needed on my account to start and get the free connects per month?
Thank you

Cheryl's avatar
Cheryl Z Community Member

Hi -Anne 

As far as i know you get free connects when you become a member , Finish setting up your profile , they will send you  connect

Sophie's avatar
Sophie A Community Member

It has been more than 3 months (since mid-May 2024) that Upwork no longer provides free Connects at sign up.

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Simon's avatar
Simon K Community Member

I read that you'd receive 50 free Connects within 48h after signing up, but my balance is still on zero. Are there any requirements that I might have missed? Would appreciate some help.

Sophie's avatar
Sophie A Community Member

You probably read outdated info. 

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Akash's avatar
Akash S Community Member

Hello,

created an Upwork account on Aug11, 2024, and haven't received the connects that are typically granted to new accounts. checked my Connects History, but it still shows a balance of 0 connects. I would appreciate any assistance you can provide in resolving this issue.

Thank you.

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Huzaifa's avatar
Huzaifa A Community Member

I didn't get free 40 connects when i completed my profile 100%

MD Ziaur's avatar
MD Ziaur R Community Member

I read that I will receive 50 free connects for creating an account and now its show to buy connect to bid. Help me. 

Rodrigo's avatar
Rodrigo S Community Member

Does this mean I will not recieve the free connects unless y buy 100 or subscribe ti the freelancer plus membership? same situation, I subscribe almos one month ago and received none connects

Ivygail's avatar
Ivygail J Retired Team Member

Hello Rodrigo,


Thank you for reaching out. I checked your account and was not able to find the history of subscribing to Freelancer Plus membership. To clarify, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Md Jobayer's avatar
Md Jobayer H Community Member


I am new to Upwork, my question to you is when will I get free connect from Upwork.
- Jobayer Hossen

Pradeep's avatar
Pradeep H Retired Team Member

Hi Md Jobayer, 

 

Welcome to Upwork! As a new freelancer, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Precious's avatar
Precious S Community Member

Hello there,

 

I signed up to Upwork in July and ever since I have not received the 50 connects that is promised after registration. I also have not received the 10 connects given monthly. Please help!

Pradeep's avatar
Pradeep H Retired Team Member

Hi Precious,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep