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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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1,096 REPLIES 1,096
Clark's avatar
Clark S Community Member

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After doing this, you will get the 50 free Connects that freelancers usually receive when they sign up.

Ubong's avatar
Ubong E Community Member

That's terrible 

Imane's avatar
Imane B Community Member

hello,

it's been more than week after i register in upwork still didn't got my free connects any help please ?

thank you

Sydney's avatar
Sydney x Community Member

You can try contacting upwork support to assist you with the problem

Linda's avatar
Linda H Community Member

How do you get in touch with them? I've been looking and looking for a link or something, anything, to reach out to their support. They don't even have an email address to contact someone!

 

 

Clark's avatar
Clark S Community Member

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After doing this, you will get the 50 free Connects that freelancers usually receive when they sign up.

Ankit's avatar
Ankit A Community Member

what about mothly free 10 connects..?

after buying some,do we get egularly free 10 connects each month according to our billin cycle..?

 

Clark's avatar
Clark S Community Member

Yes.

Chelsea's avatar
Chelsea T Community Member

To recieve the free monthly connects, you will have to wait for your billing day 

Luisina's avatar
Luisina G Community Member

Hi, 

I signed in almost two weeks ago and i still haven't received my connects for being a new user. How can i get them?

Thanks!

Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea
Agbonavbare's avatar
Agbonavbare I Community Member

I was told to add a billing card and wait 48hrs to get the free connect, I've waited 24 out of, am I waiting in vain? 

Ivygail's avatar
Ivygail J Retired Team Member

Hello Agbonavbare,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Palash's avatar
Palash P Community Member

please give me connect  for  my new user id .

Memoona's avatar
Memoona K Community Member

Hi there! I created an Upwork account on september, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue.

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Palash and Memoona,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Farhat's avatar
Farhat F Community Member

Sir, I am continuously trying to purchase connects and upgrade to Freelancer Plus Plan. But I need Promo code to proceed the purchase. I need promo code to prceed. Without promo code its bot getting purchased. Help me out please 🙏 

Sophie's avatar
Sophie A Community Member

You can leave the Promo code field empty and continue with your purchase.

Prateek's avatar
Prateek M Community Member

Can we purchase connect with 9$ , after that i am eligible to get free connect

Farhat's avatar
Farhat F Community Member

Hey there! Could you get the connects yet? Did u buy connects or upgraded Freelancer Plus Plan? Di u get the promo code? Because we can nit proceed without promo code . I am trying to figure out how to proceed ?

Augustine's avatar
Augustine I Community Member

Am surprised at this new update 

Aurora's avatar
Aurora K Community Member

Buy connects or Freelancer Plus membership plan, which one is more affordable? Thank you. 

Ronna's avatar
Ronna P Retired Team Member

Hi Aurora,

 

Thank you for your message. I'd like to clarify that Connects cost $0.15 (USD) each and are sold in bundles or a custom amount of your choice. When you subscribe to Freelancer Plus plan for $19.99, your account will automatically be credited with 90 free Connects as this is one of the benefits of the plan. You can learn more by visiting these helpful pages: 

- Understanding and using Connects

Freelancer Plus

 
~Ronna
Triloy's avatar
Triloy C Community Member

Im new user i need 50 connect. Please give me some connects.