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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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1,096 REPLIES 1,096
Ivygail's avatar
Ivygail J Retired Team Member

Hello Triloy,

 

Thank you for reaching out. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Kirtan's avatar
Kirtan P Community Member

Hi Andrea,

I appreciate the information regarding the new requirements for freelancers. However, I’d like to suggest that offering free Connects is essential for beginners. While new freelancers can choose to purchase the Freelancer Plus membership or buy Connects, many may not have the resources to invest right away.

Providing free Connects would give them a vital opportunity to kickstart their journey on Upwork. I kindly urge Upwork to consider this approach to better support new freelancers.

Thank you for your attention!

 

~Kirtan Patel

Kirtan's avatar
Kirtan P Community Member

Hello everyone,

I’m new to freelancing and recently created my Upwork account. I understand that I should receive some free Connects to help me apply for jobs, but I haven’t received any yet.

If anyone could provide guidance on how to access these free Connects or share any tips for getting started on Upwork, I would greatly appreciate it!

Thank you for your help!

 

 

Kabir's avatar
Kabir S Community Member

Can you  please explain if have to buy connects and not getting any free connects before i buy subscription? Like i was told that i get free 50 connects after making new account.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Kabir,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Mohammed's avatar
Mohammed A Community Member

Hi there! I created an Upwork account on september, and I haven't received any connects since then. Could I get monthly 10 connect if my account stay active longer than a month? . I would be so grateful if you could help me with this issue.

Ivygail's avatar
Ivygail J Retired Team Member

Hello Mohammed,

 

To clarify, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Renz's avatar
Renz C Community Member

How to get connects as a new user for free as a startup? 

Joanne's avatar
Joanne P Retired Team Member

Hi Renz,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Karolina's avatar
Karolina S Community Member

Hi, but there is written all frelancers are allowed to get a 10 Connects each month for free. Why did no one get them?

Joanne's avatar
Joanne P Retired Team Member

Hi Karolina,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Ashley's avatar
Ashley C Community Member

hi  . i registed but im not getting any connects also if i click the buy connects batton  i dont know where i can find the promo code , please help

Ronna's avatar
Ronna P Retired Team Member

Hi Ashley, 

 

Thank you for your message. I would like to let you know that currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can see this helpful article to learn more.

 

I'd also like to share that we do not have any discount codes or promotions available at this time. Upwork periodically sends offers via email, at events, and through partnerships. It is essential to opt in to receive marketing emails in your notification settings to ensure that you receive these offers. If you have configured your notification settings and are still not receiving marketing emails, please do not hesitate to contact the Upwork Support Team through this page.

 

~Ronna
Mohamed's avatar
Mohamed E Community Member

I haven't received my connects yet 🙂

Christian's avatar
Christian G Retiring Moderator

Hi Mohamed,

 

Welcome to Upwork! I see you recently joined Upwork as a freelancer. As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month or purchase Connects. After you fulfill this requirement, you will also receive 50 free Connects to further help you get started on Upwork, and you will receive your 10 monthly Connects if you choose to downgrade your membership afterward.

 

~Christian
Frances's avatar
Frances P Community Member

I created my account last August and I only learned now that the monthly 10 free connects requires a subscription. If i subscribe to the Freelancer plus membership plan, other than the 10 free connects i will received each month, will i be able to receive also the 50 free connects? 

Prateek's avatar
Prateek M Community Member

Can we purchase connect with 9$ , after that i am eligible to get free connect

Eyasu Behailu's avatar
Eyasu Behailu B Community Member

I couldn't get my free connects. I created the account almost a week ago. What is the solution?

Joanne's avatar
Joanne P Retired Team Member

Hi Eyasu Behailu,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Michael's avatar
Michael J Community Member

Hey  

So how do i get my connects

Ronna's avatar
Ronna P Retired Team Member

Hi Michael,

 

I'd like to share that new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can see this helpful article to learn more.

 

~Ronna
Mariel's avatar
Mariel L Community Member

Hi, I join to the platform the last week, but I did not receive any connects yet, please can you help me? 

Joanne's avatar
Joanne P Retired Team Member

Hi Mariel,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Dev's avatar
Dev K Community Member

I didn't get my connects ,I am new here and after waiting 48hr I didn't get nothing,how I will be applying for job.

Nithin's avatar
Nithin S Community Member

Hey Dev, you can reach out to the upwork team via mail if you'd like, they'll assist you well with this issue!