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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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1,096 REPLIES 1,096
Ouchfoun's avatar
Ouchfoun R Community Member

Hi there!, I created an upwork acount for a month before and still have not recieved any free connects, neither the 50 free conncets for a new membership or the 10 free connects that are given monthly. 

could you please assit me to solve this issue!

Ivygail's avatar
Ivygail J Retired Team Member

Hello Ouchfoun,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Daniel's avatar
Daniel M Community Member

 

I am a new user and have not received the initial free connects. It's been almost a week. 

 

Please advise/help. 

Ivygail's avatar
Ivygail J Retired Team Member

Hello Daniel,

 

Thank you for sharing your concern. Please know that Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Muhammad Amjad's avatar
Muhammad Amjad N Community Member

Hi 

just wondering if you get any connects when you join upwork or its only when you buy ?

Ivygail's avatar
Ivygail J Retired Team Member

Hello Muhammad,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Rajat's avatar
Rajat V Community Member

I haven’t received my free connects since I created my Upwork account. Can you help me understand why?

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Rajat,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

- Pradeep

Felix's avatar
Felix O Community Member

Hi

 

Felix here. 

 

I signed for Upwork more than 7 weeks ago but I am yet to receive the 50 initial connects. 

Hassam's avatar
Hassam K Community Member

Hi

 

How can I get 50 connects for free.

 

Sophie's avatar
Sophie A Community Member

You now need to buy Connects first.

Sophie's avatar
Sophie A Community Member

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

Dr Sania's avatar
Dr Sania S Community Member

 
Ivygail's avatar
Ivygail J Retired Team Member

Hello Dr Sania,

 

Welcome to Upwork. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Mustafa's avatar
Mustafa W Community Member

Hi.  I have created a new account in upwork. But It's becoming really frustrating as my connects still is 0 after 3 days. There is no point of.buying connects for a.new account. You should.have given atleast few free connects as an openings.  Please. take the issue into consideration. 

Joanne's avatar
Joanne P Retired Team Member

Hi Mustafa,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Harun's avatar
Harun U Community Member

I read that I'll get a free batch of 50 initial Connects within 48 hours of submitting your profile to join Upwork. But didn't get any. Anyone can assist?

Tomilola's avatar
Tomilola Y Community Member

Hi Harum, that was before, there's more terms to getting free connect recently

Joanne's avatar
Joanne P Retired Team Member

Hi Harun,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

~ Joanne
Upwork
Othniel's avatar
Othniel S Community Member

It's been over 48 hours I created a new upwork account and I haven't received the 50 Free connects

Sarim's avatar
Sarim H Community Member

Hey same here , i didn't get the connects at first , because i think upwork has changed its terms and condition , now when you will buy connect , then right after buying connects , they will give you extra 40 connects for new user , so just buy 10 connects and 20 connects and you will be rewarded with 40 connects extra with them 

 

Othniel's avatar
Othniel S Community Member

oh okay, thank you

Pradeep's avatar
Pradeep H Retired Team Member

Hi Othniel,

 

As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Graphity's avatar
Graphity T Community Member

I have created a new account as a freelancer but have not received the starting 50 credits and i can't afford to buy such expensive connects or freelancer plus membership. What should I do?

Pradeep's avatar
Pradeep H Retired Team Member

Hello team,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep