Not receiving connects as a new account

[#1]

Hello, Everyone!

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

[#2]

It's been 48 hours since I signed up but I still hasn't received connects. Please help thank you

[#3]

Hi Virgilio,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

- Pradeep

[#4]

I´m trying to contact someone on upwork support but it is impossible.. .nobody answer my messages and questions. This is frustrating. 

[#5]

Hi Santiago,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[#6]

I have opened my account but not yet received the free connects. 

[#7]

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Understanding and using Connects – Upwork Customer Service & Support | Upwork Help

[#8]

Hi Upwork Support,
I made an account. The account was approved, however I now have no contacts. I'm hoping you will assist me in finding a swift solution to this issue.

[#9]

Hi Omar,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

- Pradeep

[#10]

---

 Omar A wrote:

Hi Upwork Support,
I made an account. The account was approved, however I now have no contacts. I'm hoping you will assist me in finding a swift solution to this issue.

---

Upwork no longer provides free Connects at sign up. Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to the Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork, as well as the free Connects tied to your membership for any subsequent months. 

Before sending any proposals, you should read Explore learning paths - Upwork Community 

[#11]

I registered and I wasn't given free connects and also I want to buy connects and its demands for promo code which I don't have.

[#12]

Hi Success,

Thank you for sharing your concern about receiving free Connects. I would like to clarify that currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can learn more by visiting this helpful page. Additionally, kindly note that you can still proceed with purchasing Connects even if you don't have a promo code.

I'd also like to share that we do not have any discount codes or promotions available at this time. Upwork periodically sends offers via email, at events, and through partnerships. It is essential to opt in to receive marketing emails in your notification settings to ensure that you receive these offers. If you have configured your notification settings and are still not receiving marketing emails, please do not hesitate to contact the Upwork Support Team through this page.

[#13]

I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have noticed that I have not yet received the initial 50 connects that are typically provided to new freelancers to help them get started on the platform.

Could you please assist me in understanding why I have not received these connects? Is there an additional step I need to complete or a requirement I might have overlooked?

[#14]

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
Regard's

[#15]

I understand receiving 50 free connects that plus membership is required. But I am asking about monthly free connects. I just want to spend months on upwork and try to seek opportunities. I would quit if I can't find job in 2 months.

[#16]

 Dear Upwork Support, I am writing to inquire about the absence of my free monthly Connects for the month of September. As a valued Upwork member, I have consistently utilized my free Connects to connect with potential clients and grow my professional network. I have reviewed my account history and confirmed that I have not exceeded my monthly Connects allotment. I would appreciate it if you could investigate this matter and provide me with an explanation or resolution. Thank you for your prompt attention to this issue.

Sincerely,

Rafatu Jugbayisan

[#17]

Hi Rafatu,

Thank you for sharing your concern. I would like to clarify that currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can see this helpful article to learn more.

[#18]

I have created a new Upwork account, but I didn't receive my free connects. Why?

[#19]

Please read this Upwork article. It explains all about connects and how to purchase them.

[#20]

Hello, i open my account on september 30, 2024, and i don´t receive connects yet.

[#21]

Hello Genesis,

Thank you for your message. I would like to clarify that currently, new freelancers on Upwork need to do one of two things before they can receive free 50 Connects and submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. You can see this helpful article to learn more.

[#22]

I have not recieved one time bonus of 50 free connects when I joined while my friends have received

[#23]

Hello Zareena,

Welcome to Upwork! To clarify, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[#24]

##- I also don'treceived bonus connects-##

[#25]

Hello Kurt,

Thank you for reaching out. I checked your account and noticed that you have recently created your account. To clarify, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[#26]

Hey,
I have created my account 2 days ago but I have not received free connects yet.
kindly assist me