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Donn Christian G-R's avatar
Donn Christian G-R J Community Member

Not receiving connects as a new account

Hello, Everyone!

 

A friend suggested I create an upwork account to Jumpstart my freelancing career. He mentioned that I should have free connectes upon joining for me to bid on contracts. After completing my account, I have 0 connect credits. Is there anything else I need to do?

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
~Andrea

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1,096 REPLIES 1,096
Mayke's avatar
Mayke N Community Member

After a long time have this app,i dont have the free connect, to much trouble even i only want have the job

Keylan's avatar
Keylan Z Community Member

Hi! I have a question. I creating my upwork profile and it should give me 50 connects to help me start and it's going to be 48 hours since I did it and no sign of it. So can you help me with that issue?

Muhammad Amjad's avatar
Muhammad Amjad N Community Member

Hi, Keylan 

when you buy connects then you get them, in my case i got 40 connects when bought 100

Keylan's avatar
Keylan Z Community Member

Hi Pradeep! I have a question. I creating my upwork profile and it should give me 50 connects to help me start and it's going to be 48 hours since I did it and no sign of it. So can you help me with that issue?

Ivygail's avatar
Ivygail J Retired Team Member

Hi Keylan,

 

I am stepping in for Pradeep. To clarify, Upwork currently requires new freelancers to do one of two things before they can submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month or purchase Connects. After you fulfill this requirement, you will also receive 50 free Connects to help you get started on Upwork.

 

~Ivy
Kimberly's avatar
Kimberly C Community Member

It's been 48 hours and more, I still haven't received my free connect. Balance connect history is 0. I need help. Thanks.

Carlo's avatar
Carlo R Community Member

I think you need to purchase a bundle first before you receive the free connects. Following for info

Damla's avatar
Damla A Community Member

I recently joined Upwork and currently have a basic account, which I understand should provide 100 free connects each month. However, I have not received any connects in my account, and as a result, I am unable to apply for jobs. Could you please help me resolve this issue?

Carlo's avatar
Carlo R Community Member

100 free connects each month? Following for free tips

MD's avatar
MD Z Community Member

I recently joined Upwork and currently have a basic account, So can you help me how can i get free connects?

Christine's avatar
Christine A Community Member

You understand incorrectly. You need to spend at least $15 on connects and then you'll get 50 free connects as a one-time bonus. The free connects are only enough to bid on 4-6 projects, then you'll need to buy more.

Brijesh's avatar
Brijesh P Community Member

Thanks mam's 

Shubham's avatar
Shubham B Community Member

Hi there! My name is Shubham, and I’m a 3D artist. I’m new to Upwork, and I have some questions about the connects system. I read that to get free connects, I need to either upgrade to Upwork Plus membership or purchase connects. If I buy 20 connects for $3, will I still receive the 50 free connects afterward?

Christine's avatar
Christine A Community Member

You need to spend at least $15 on connects before getting the free bonus. You'll probably need to buy hundreds of connects anyway.

Brijesh's avatar
Brijesh P Community Member

Hello 
I created a new account on upwork but I still haven't got any connects.
I want to know that what mistake I did that this happened to me
Ivygail's avatar
Ivygail J Retired Team Member

Hello Brijesh,

 

I'd like to clarify that Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Alex's avatar
Alex D Community Member

Hi dear

 

Muhammad's avatar
Muhammad A Community Member

Hi Upwork Community,

I recently signed up on Upwork, and it's been quite some time, but I still haven't received the first 50 free Connects that were supposed to be included with my account. Has anyone else experienced this issue? If so, how did you resolve it?

Additionally, could someone assist me in escalating a support ticket for this matter? I would really appreciate any help you can provide!

Thanks!

Md Imdad's avatar
Md Imdad H Community Member

same to me. what should I do?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad and Md Imdad,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Muhammad's avatar
Muhammad H Community Member

I recently joined Upwork. I haven't received 50 connects yet. What is solution?

Anil's avatar
Anil P Community Member

I have recently joined UPwork & supposed to get 50 free connects but yet to add the same into my account. Please look into this & do the needful.

 

Jesse's avatar
Jesse R Community Member

I created a freelance acc and didn't receive connects.

Sagar's avatar
Sagar M Community Member

Hello sir I am new to this app and I also want to earn money by working please tell me how I can get free connections how I can work and how to do it 

 

Abisola's avatar
Abisola M Community Member

Pls how can i get the free 50 connects from upwork