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Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Yonas's avatar
Yonas K Community Member

Me to i have joined upwork last month but havent got any connects.can this be fixed please 

Pradeep's avatar
Pradeep H Retired Team Member

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep
Flagot's avatar
Flagot H Community Member

Why did you that.. if we don't have 20$ what we do???

so plese do it as it was. otherwise we choose other platforms to freelance 

Millicent's avatar
Millicent O Community Member

I signed up few days ago to upwork I am yet to receive my first connect. I need help 

Chisomo's avatar
Chisomo M Community Member

What should I do if I buy the connects and don't get any job

Emmanuel's avatar
Emmanuel T Community Member

I know what to do it is imply 

but you need to help me too 

and i will help you secure your niche

am not persuading you.

just advicing you . OKAY.

Bereket's avatar
Bereket B Community Member

you get me

Shreya's avatar
Shreya M Community Member

Hi!! I signed up two weeks ago, but I haven't received my Upwork free connects yet. Could someone please assist me with this issue? I've checked my connect history and multiple forums but couldn't find a solution that helps me understand the steps I should take. Thank you!

Emmanuel's avatar
Emmanuel T Community Member

It is simple we just need to help our self

so you need to buy connect first 

Dhia's avatar
Dhia B Community Member

I hadn't recieved no connects on my new upwork account, nor the 10 monthly connects. My account is verified and I have also completed filling my accounts details and linking it with other accounts too!

I have the basic freelancer plan.

Ahmed's avatar
Ahmed I Community Member

I sin up to upwork on 27 July, and till i didn't get any connects, please resolve my issue

Thank you!

Tayyiba's avatar
Tayyiba A Community Member

 

Sorry to hear that you haven't received connects on your new Upwork account. Check your account type and email verification. If issues persist, contact Upwork Support directly for assistance. They'll help resolve the issue. Good luck!

Faleha's avatar
Faleha H Community Member

I have a freelancer basic account. However, I haven't received the new membership connects or the 10 free which you're supposed to get at the start of each billing cycle. Kindly let me know what issue there is. Thank you.

Valdemar C's avatar
Valdemar C F Community Member

Hello!

I have made my account in Upwork for about 2 months and still haven't received the free monthly connects. There is something I need to do? I'm Freelancer Basic. 

 

 

Muhammad's avatar
Muhammad A Community Member

Hey! I have also created an account almost 3 weeks ago but didn't receive any free connects. I have already completed my profile but seems like UpWork updated their policies to provide the connects. Is there any such update you heard in a while?

Mehboob E Rubani's avatar
Mehboob E Rubani T Community Member

hi i registered my upwork account mpre than 50 hours ago but did not recieved any free connects

 

Tahseen's avatar
Tahseen T Community Member

Are you joking? We're here to earn money. How do you expect us to give money if we can't earn it first?!

Muneeb's avatar
Muneeb A Community Member

hi Gorav,

I am a new account holder and it is going to be more than 48 hours and still i have not got my free connects what i am supposed to do now?

Muneeb's avatar
Muneeb A Community Member

i am a new accounnt holder and it more than 48 hours but still i have not got my 50 free connects.

Tahir's avatar
Tahir B Community Member

I am new on Upwork,pls add me in promo list and allot free connect to take start on Upwork. thank you

I am looking for positive response from your side.. Thank you team 

Eyob's avatar
Eyob A Community Member

Hi, i register for up work a month ago, but until now i didn't get free 40 connects why i need help?

Noor's avatar
Noor F Community Member

Hi Pardeep,

I just made my account on upwork as a freelancer but i haven't been given any free connects yet . Could you please help me out?  It has been more than 72 hours now.

 

Thank you,

Noor

Adeola's avatar
Adeola O Community Member

It's been over 48 hours that I signed in and yet no connects. Please can anybody help me out?

Hassan's avatar
Hassan A Community Member

Hi! I Had Created My Account On Upwork But Didn't Receive any Free Connects.My Connect Balance Is Zero.Help Me Out As Soon As Possible