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Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Retired Team Member

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Chowdhury Zaber's avatar
Chowdhury Zaber B Community Member

After creating my account i did not got any connection after 48hours. Help?

Clark's avatar
Clark S Community Member

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

Sophie's avatar
Sophie A Community Member

Can you believe we have been repeating that for 3 months now!

Clark's avatar
Clark S Community Member

I can't figure out why Upwork doesn't inform newcomers of the requirement. A simple pop-up banner or announcement (in bright red, purple or any color) at the top of each new profile will suffice.

 

I'm certain thousands of newly created accounts are being abandoned as soon as newcomers realize they must pay to submit their first proposal and receive the 50 free Connects.

Sobia's avatar
Sobia A Community Member

 
Liusinie's avatar
Liusinie K Community Member

Hello everyone, I read that I should receive 10 free connects after registration, but I did not receive them. Also, this account is over a month old, but unfortunately, I haven't received any free connects yet. Please, could you help?

Sehrish's avatar
Sehrish K Community Member

Hey i am sehrish Khan currently living in Bahrain and new on Upwork. Kindly guide me how to get free connect and find work on Upwork in writing and translation categories. I want to become successful freelancer and want to build my career in freelancing 

Sehrish's avatar
Sehrish K Community Member

Hey everyone!

I am sehrish Khan currently living in Bahrain. I am new at Upwork. I create my account on Upwork but not get free connects. Kindly guide me how to get free connects and Start my work as a writer and translator. 

Chemam's avatar
Chemam B Community Member

I have created my profile  but didn't got my first free connects...please help

Murad's avatar
Murad H Community Member

your profile 100 % , than you paid conncet
Berfu's avatar
Berfu T Community Member

I read that I will receive 10 free connects for creating an account and my current balance is still 0 connects. 

Francisca's avatar
Francisca O Community Member

I created my profile a week ago and I don't get my Connects, can you help me solve it?

Soheil's avatar
Soheil A Community Member

Dear ,

 

i have not got my monthly free connect into my balance. May you please help me?

 

Mishi's avatar
Mishi A Community Member

Dear Upwork Support,

I recently created a new Upwork account, but I did not receive the free connects that are typically provided to new users. Could you please assist me with this issue? I would appreciate your help in resolving this matter.

Thank you for your attention to this.

Best regards,
Mishi Ansari

 

Rubab's avatar
Rubab Y Community Member

Hello,

I recently created a new account on Upwork and was expecting to receive 50 initial connects as part of the basic plan. However, it has been over 48 hours since I created my account, and I have not received these connects yet.

 

Has anyone else experienced this issue? Could someone please advise me on what steps I should take to resolve this, or if there is anything I might need to do to receive the connects?

Thank you for your help!

 

Best refards!

 

Rubab Yasmeen

Clark's avatar
Clark S Community Member

Hello Rubab,

 

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up. Then, you will start receiving the 10 free Connects tied to your membership.

Malaikaa's avatar
Malaikaa M Community Member

Hi there,
I'm also a freelancer and new there that have same problem as you if you
find any solution kindly let me know

Thank you!

Regards
Ivygail's avatar
Ivygail J Retired Team Member

Welcome to Upwork, Malaikaa.

 

To clarify, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Murad's avatar
Murad H Community Member

i will help u ,,
Karla Ayerim's avatar
Karla Ayerim G Community Member

I created mi account on upwork more than a month ago and I have not received the connects for registering a new account

 

Clark's avatar
Clark S Community Member

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After doing this, you will get the 50 free Connects that freelancers usually receive when they sign up.

Aleena's avatar
Aleena A Community Member

Hi there, 

        I have created my new account on upwork freelancer but haven't got the initial 50 connects in my balance. I can't start with my work. 

Naomy Shakira's avatar
Naomy Shakira M Community Member

Greetings. I just checked in on the platform. My profile's already been accepted and I don't have any connectors.

Chanyanuch's avatar
Chanyanuch C Community Member

I created this account yesterday because some of my friends recommended it to me. They told me I was supposed to receive free connections after creating an account, but I haven’t received any. Is there something I need to do to get them?

c2ce5943_0-1724368112049.png

 

Umre's avatar
Umre A Community Member

It has been more than 48 hours that ı cretated my profile and signed up upwork but it still did not give me my free connects. i have 0 connects. i demand this problem to be solved.  Thanks