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Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Muhammad Ehsan's avatar
Muhammad Ehsan S Community Member

So, there are no free connects for new joinners ?

Sophie's avatar
Sophie A Community Member

No. 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to  Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
Anwer's avatar
Anwer H Community Member

Hi Team,

I hope you are doing well. I recently joined the Upwork platform to freelance my skills. However, I have not yet received the 50 free Connects that were supposed to be granted upon joining.

I would greatly appreciate it if you could look into this matter and provide an update regarding the free Connects.

 

Thank you for your assistance.

 

Best regards,
Anwer Hussain

Luiggi's avatar
Luiggi R Moderator

Hi Anwer,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
~ Luiggi
Fatima's avatar
Fatima A Community Member

Hello everyone. I have registered for more than 5 days and haven't get my free connects yet. Could you please help about that. 

Clark's avatar
Clark S Community Member

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

Tiibe's avatar
Tiibe N Community Member

Hello, I m Tiibe I have registered but I have not yet received any connect could you please do something about that?

Mykola's avatar
Mykola A Community Member

Who is promised that for you?

Mohammed's avatar
Mohammed R Community Member

I read that I will receive 10 free connects for creating an account and my current balance is 0 connects. I need help.

Mykola's avatar
Mykola A Community Member

Where you read that?

Mohammed's avatar
Mohammed R Community Member

I read it from Google

Roushan
Sophie's avatar
Sophie A Community Member

Mohammed's avatar
Mohammed R Community Member

But I didn't receive my first free connects as fresher account opening

Roushan
pes college of engineering
department of mechanical engineering
Polina's avatar
Polina U Community Member

I recently signed up as a new freelancer (few days ago) on Upwork, I have noticed that I have not yet received the initial 50 connects that are provided to new freelancers.

Could you please assist me in understanding why I have not received these connects? 

Thank you.

Mykola's avatar
Mykola A Community Member

Because you need to buy 100 or FLPlus first. Who told you that it is free?

Polina's avatar
Polina U Community Member

Not only me has got this info; could be it is not actual any more. But who told you that you can use such aggressive style to communicate?

Shehab's avatar
Shehab S Community Member

Greetings, 

Hope this email finds you well,

 

I am a new user and I have zero connections in my balance. I believe that I should receive some inital connections.

 

Thanks for your support,

Sincerely,

Shehab

Sophie's avatar
Sophie A Community Member

There are no longer free Connects at signup. You need to buy them.

Here is all you need to know about Connects 

https://support.upwork.com/hc/en-us/articles/211062898-Understanding-and-using-Connects

Anh's avatar
Anh D Community Member

I need help. I have read that I will receive 50 connects when create the profile successfully. But almost a month, I have not receive any connects

Mykola's avatar
Mykola A Community Member

Where did you read that?

Miracle's avatar
Miracle O Community Member

Hi Mykola, you have a very impressive profile, I am a freelancer like you, I would like to develop my profile like yours, can we connect so I can learn some of the tips from you.

 

Look forward to hearing from you

Sophie's avatar
Sophie A Community Member

You read an old article. Now you need to buy Connects.

Lisa's avatar
Lisa G Community Member

So I understand completely, I can't apply to a job unless I pay money for "connects"?

Mykola's avatar
Mykola A Community Member

It is correct.

Emerson's avatar
Emerson S Community Member

Hello goodnight.
I would like to understand if Upwork still provides 50 connects when creating an account as a freelancer on the platform? It's been more than 3 days since I created the account, but my connects balance is still at 0. Can anyone help me?

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