Not receiving connects as a new account

[8ddc61ab]

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

[0f42866d]

You have to contact customer service live chat option with bot.

[PradeepH]

Hi Emmanuel,

Thank you for verifying your account. As a new freelancer on Upwork, you need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

- Pradeep

[ae03d57a]

Good Day!

I am sending this email, because I don't have receive the free connects. I received an email said that my account is approved but as I try to apply jobs I found out that I don't have any connects. What should I do to receive the free connects? I hope someone will help me with this issue as soon as possible. Thank you so much. Please see attach photo foe your references: 

 

Regards,

Christine 

[cada748a]

Good Morning, Christine.

I have the same problem as you. I've tried to communicate with Upwork, but I still haven't received an answer. I’m leaving my message here so I can read others' opinions about this issue.

[sofia2008]

Upwork no longer provides free Connects at sign up.

Did you click on the link "Learn more about how to earn and use Connects"?

Note on your portfolio: you need to remove your contact details on your resume. It violates the Terms of Service.

[8651f111]

Hey, is there change in upwork policies as I did not receive any connects on completing my profile 100 percent.

[LuiggiR]

Hi Hassan,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[564f02fc]

I am not receiving connect as new account

[LuiggiR]

Hi Ronie,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[41c252bf]

Hello, 

I dont't understand why I did not receive any connects, I am already registered.

Thank you for your answer,

Alexis Corre

[LuiggiR]

Hi Alexis,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[cf488e95]

I create my profile several months earlier and i havent receive my free connects

[e484516b]

I need help too, I still didn't receive my free connects

[JoanneP]

Hi Kelly and Syifa,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[d2c972d3]

I never knew am supposed to make a payment in order access a job or get hired 

[JoanneP]

Hi Ushahemba,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

[b924b86f]

i haven't been getting connects from last 2 times 

[PradeepH]

Hello there,

I checked your account and it appears that you have recently signed up for a new account on Upwork. As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

- Pradeep

[5869766f]

Hi, It's been more than 48 hours since I registered/signed up on Upwork but I haven't received the initial batch of free connects,   please let me know when I will receive my connects!!!

[sofia2008]

As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

[987c65c2]

I have never received any connect .please what should I do. 

[79ca8073]

Im the same, i bid for work and i dont seem to ever get a response?

[sofia2008]

As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

[26b0e359]

I have created an account on Upwork, but my connects is still 0. Please help!!

[sofia2008]

As a new freelancer on Upwork, you will need to do one of two things before being able to submit a proposal for a job: subscribe to Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects and 10 free monthly Connects each month to further help you get started on Upwork.

[8353211c]

Hi, I have recently joined Upwork and no connects have been issued to my account. Please support so I can start working here. 

[7efaeb85]

Hi, I have just joined Upwork as a freelancer. When will I get my free credits ?

Thanks

[987c65c2]

please what were you able to do regarding this issue

[23da66b8]

Hi, today I joined on Upwork. I didn't get my 50 free connects. I also completed billing payment section also. Please solve my issue.

[be56839e]

Hello, I regestrated three days ago and i have not yet free contracts. Why? What to do ?

[celgins]

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

[43d3d49e]

Hi! I joined upwork 3 days ago and I did't receive any connects, I heared that you receive 50 connects on joining the upwork in 48 hrs. Can you please help me in this regard

Thank you

[8791bbcf]

You can check with upwork support. They answer all the queries.

[7e659c32]

New freelancer receives 20 free Connects, but I didn't receive mine. Can you help me ?

[0cbb1e98]

I created a new account yesterday and my account is already verified and I have 100% profile completation. But my connect balance is 0. what to do?

[celgins]

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

[bc75e803]

As usual you know that I am new at Upwork and I need free connects.

[PradeepH]

Hi Nabeela,

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

- Pradeep

[5f8780fd]

hi, i've joined upwork two months ago and i'm not receiving any of the free connects from registration and the monthly free ones.

[169036fc]

**Edited for Community Guidelines**
Hi, I've joined Upwork too, and like you, while I was finding a way to get free Connects, I found this video she says: "There's been a recent change in Upwork's policy regarding free connects for freelancers. While before you could get 50 free connects just by joining the platform, Upwork now requires you to pay to get them"