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8ddc61ab
Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
- Pradeep
Upwork

View solution in original post

1,267 REPLIES 1,267

Hello

 

I don't have connect till know what I am supposed to get because of account creating.

Yes I'm new on Upwork community and also not received my free connect yet

How to start new project 😞 

Hi, I made my account a month ago and never received 50 free connects. I put in all my card information, profile picture and other necessary information. I've read that you're supposed to get free connects but I never got mine.

hi thank you
Lori smith

Hello, 

I recently joined Upwork and was expecting to receive my 50 free Connects upon signing up but i haven't received them yet. Has this happened to you before? If so, could you please guide me on how to resolve this issue?

Thank you for your help!

Hello guys I created a new upwork account and it's been more than 48 hours now but I did not receive the free 50 connect.

I dont have money am looking for money,  let me start than you take your money from the one i have on this platform 

As a freelancer, you need money to promote your services on Upwork.

I created a new account but haven´t received my free Connects yet. It's over 48 hrs.

Please help.

After creating my account i did not got any connection after 48hours. Help?

celgins
Community Member

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up.

Can you believe we have been repeating that for 3 months now!

I can't figure out why Upwork doesn't inform newcomers of the requirement. A simple pop-up banner or announcement (in bright red, purple or any color) at the top of each new profile will suffice.

 

I'm certain thousands of newly created accounts are being abandoned as soon as newcomers realize they must pay to submit their first proposal and receive the 50 free Connects.

 

Hello everyone, I read that I should receive 10 free connects after registration, but I did not receive them. Also, this account is over a month old, but unfortunately, I haven't received any free connects yet. Please, could you help?

Hey i am sehrish Khan currently living in Bahrain and new on Upwork. Kindly guide me how to get free connect and find work on Upwork in writing and translation categories. I want to become successful freelancer and want to build my career in freelancing 

Hey everyone!

I am sehrish Khan currently living in Bahrain. I am new at Upwork. I create my account on Upwork but not get free connects. Kindly guide me how to get free connects and Start my work as a writer and translator. 

I have created my profile  but didn't got my first free connects...please help

your profile 100 % , than you paid conncet

I read that I will receive 10 free connects for creating an account and my current balance is still 0 connects. 

I created my profile a week ago and I don't get my Connects, can you help me solve it?

Dear ,

 

i have not got my monthly free connect into my balance. May you please help me?

 

Dear Upwork Support,

I recently created a new Upwork account, but I did not receive the free connects that are typically provided to new users. Could you please assist me with this issue? I would appreciate your help in resolving this matter.

Thank you for your attention to this.

Best regards,
Mishi Ansari

 

Hello,

I recently created a new account on Upwork and was expecting to receive 50 initial connects as part of the basic plan. However, it has been over 48 hours since I created my account, and I have not received these connects yet.

 

Has anyone else experienced this issue? Could someone please advise me on what steps I should take to resolve this, or if there is anything I might need to do to receive the connects?

Thank you for your help!

 

Best refards!

 

Rubab Yasmeen

celgins
Community Member

Hello Rubab,

 

Upwork now requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After you fulfill this requirement, you will also get the 50 free Connects that freelancers traditionally receive when signing up. Then, you will start receiving the 10 free Connects tied to your membership.

Hi there,
I'm also a freelancer and new there that have same problem as you if you
find any solution kindly let me know

Thank you!

Regards

Welcome to Upwork, Malaikaa.

 

To clarify, Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

~Ivy
Upwork

i will help u ,,

I created mi account on upwork more than a month ago and I have not received the connects for registering a new account

 

celgins
Community Member

Upwork requires new freelancers to subscribe to Freelancer Plus for $20 USD/month or purchase 100 Connects for $15 USD to submit their first proposal. After doing this, you will get the 50 free Connects that freelancers usually receive when they sign up.

Hi there, 

        I have created my new account on upwork freelancer but haven't got the initial 50 connects in my balance. I can't start with my work. 

Greetings. I just checked in on the platform. My profile's already been accepted and I don't have any connectors.

I created this account yesterday because some of my friends recommended it to me. They told me I was supposed to receive free connections after creating an account, but I haven’t received any. Is there something I need to do to get them?

c2ce5943_0-1724368112049.png

 

It has been more than 48 hours that ı cretated my profile and signed up upwork but it still did not give me my free connects. i have 0 connects. i demand this problem to be solved.  Thanks

I signed up a week ago and they still didn't give me my free connects.What is the solution? please

Hi everyone
I am a new member aged 60 on the platform. I have not received my free connects. Any suggestions?
Thanks,
Yenia

hi...

i can't receive my free login connects my profile 100% done....why..?

How do i get free connects?

 
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