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Minhthu's avatar
Minhthu D Community Member

Not receiving connects as a new account

Hi there! I created an Upwork account on July 10th, 2024, and I haven't received any connects since then. I have checked my Connects History and there's still nothing. I would be so grateful if you could help me with this issue. Thank you!

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hi all,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase Connects. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.
 
 
Update:
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 
- Pradeep

View solution in original post

1,295 REPLIES 1,295
Marcellin's avatar
Marcellin A Community Member

Hello Upwork team,

It seems to me that I haven't received the free connections after logging in. It's been more than 24 hours since I signed up, and I haven't received them yet. Could you please help me?

Thank you,

Khurram's avatar
Khurram A Community Member

Iโ€™m still facing the same issue, and itโ€™s been a week without any resolution.

Marcellin's avatar
Marcellin A Community Member

Maybe other members here could share if they found a solution or if support gave them any additional information please?

Christine's avatar
Christine A Community Member

New policy - you don't get any free connects until you spend at least $15 on connects first.

Dr Zahra's avatar
Dr Zahra K Community Member

How to buy connects kindly guide.

Mercy's avatar
Mercy Community Member

I registered as a freelancer almost two months now and I haven't been awarded any free connects yet. 

Michael's avatar
Michael O Community Member

Have you purchased any connects since you registered? Your free 50 connects will be added to the first purchases of connects you make.

Md Shujon's avatar
Md Shujon A Community Member

Even after my account is 100% complete, why is there 0 connects? Hope you can help me with connects.

Talha's avatar
Talha M Community Member

In order to receive your starting 50 free connects, new freelancers are either supposed to upgrade their plan OR purchase 100 connects for $15.
Once you do any of the above, you'll get your 50 free connects.

Farjana Akter's avatar
Farjana Akter J Community Member

some problem.

Farjana Akter's avatar
Farjana Akter J Community Member

Even after my account is 100% complete, why is there 0 connects? Hope you can help me with connects.

Sophie's avatar
Sophie A Community Member

You need to buy Connects first. Your profile picture needs to be of yourself and your profile needs to be more detailed. You can look at the Academy ressources to help you.

Farjana Akter's avatar
Farjana Akter J Community Member

I am new. I don't have any money. What do I do now?
Sophie's avatar
Sophie A Community Member

There is no other way than to buy Connects.

Chioma's avatar
Chioma I Community Member

please, how do one buy connect, is there a link for that?

Sophie's avatar
Sophie A Community Member

Gloria's avatar
Gloria K Community Member

Hi Farjana,

 

Kindly note that Upwork no longer gives free Connects at sign up.

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to their Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD.

After you fulfill this requirement, you will also receive 50 free Connects to further help you get started on Upwork.

Hope this helps!

Mubarra's avatar
Mubarra A Community Member

 

I recently signed up as a new freelancer on Upwork and I am eager to start applying for jobs. However, I have noticed that I have not yet received the initial 50 connects that are typically provided to new freelancers to help them get started on the platform.

Could you please assist me in understanding why I have not received these connects? Is there an additional step I need to complete or a requirement I might have overlooked?

Thank you for your assistance.

Gloria's avatar
Gloria K Community Member

Hi Mubarra,

 

Kindly note that Upwork no longer gives free Connects at sign up.

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to their Freelancer Plus membership plan for $20 USD a month, or purchase 100 Connects for $15 USD.

After you fulfill this requirement, you will also receive 50 free Connects to further help you get started on Upwork.

Hope this helps!

Upwork's avatar
Upwork J Community Member

I not have any connects why

Joanne's avatar
Joanne P Moderator

Hi there,

 

Upwork currently requires new freelancers to do one of two things before being able to submit a proposal for a job: subscribe to our Freelancer Plus membership plan for $19.99 USD a month, or purchase 100 Connects for $15 USD. After you fulfill this requirement you will also receive 50 free Connects to further help you get started on Upwork.

 

You may also want to update your name. Your full verified name is not shown to everyone. However, when you agree to enter into a contract with a client, we do share your verified name with that client at that time.

~ Joanne
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